Consumer Complaint Notice
 

Platinum BankSM is chartered under the law of the State of Texas and by the state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Platinum BankSM should contact the Texas Department of Banking.

Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

   
In Person or U.S. mail: 
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
   
Telephone No.:
(512) 475-1313
   
E-mail: consumer.complaints@banking.state.tx.us
   
Website:  www.banking.state.tx.us